New to our growing team in Sydney, Stephen McDonald and Matthew Papandrea are bringing their expertise to our Client Partnerships team to drive our solutions-based processes and evolve our client relationships and strategic partnerships.
We spoke to Stephen, Principal for Client Relations, and Matthew, Principal for Strategic Partnerships, to get an insight into their industry knowledge and what they envisage for the future of Unispace.
With over 20 years' industry experience across Property, Banking, Aviation and Pharmaceutical, Stephen has a track record of delivering solutions for clients resulting in optimal operational and financial performance.
Q: What attracted you to the role and working with Unispace?
A: Working for a creative business that actively disrupts concepts in the industry, held great appeal to me. I'm excited by Unispace's point of difference and drive to continue to grow operations and customers around the globe. I'm looking forward to being apart of Unispace's future initiatives.
Q: Tell us, what are you most looking forward to once you get your feet under the desk?
A: Like many, due to Covid-19, I've been working from home for quite some time. I can't wait to meet and spend time with our teams and our clients. In my role, nurturing client relationships is key, and developing solution-based processes to help clients overcome workplace challenges, are my top priorities.
Q: Now more than ever, there is buzz around what the future of the office will look like. What are your thoughts on the topic?
A: 2020 has given us all a lot to think about, specifically how the workplace needs to adapt and operate in the future. Flexibility is here to stay, but the office remains a vital component in fostering collaboration, nurturing relationships and driving culture. Unispace impressively pivoted with the development of a new hybrid office model, Propeller, which combines the ease and familiarity of working from home with the collaborative nature of the physical office, to create a more balanced, and more productive space.
Q: Do you have any career-defining moments or highlights you'd like to share?
A: In 2014, I led the delivery of Qantas' Headquarters in Mascot, Sydney. It was a transformational project and enabled the colocation of over 4,000 employees - it was the first time in the company's history! It helped underpin and support the culture of Qantas, and still fills me with pride.
We're also excited to welcome Matthew Papandrea back to the team, having previously worked for Unispace in its earlier years. Matthew joins us following previous roles in project management, with extensive knowledge of the technical aspects of design and delivery.
Q: Is there something in particular that excites you about Unispace's future direction?
A: Unispace has provided a new look to the typical design and build model. They also adapted quickly to Covid-19 by introducing a new strategy-led solution, Propeller, focusing on employee wellbeing and productivity. This is just one example of Unispace responding to changing work patterns and client needs.
Q: What are you main priorities in driving success?
A: In my role, understanding what challenges clients face, alongside their workplace needs, is crucial in being able to identify the right solutions. I plan to dive straight in - working to build Unispace's existing enterprise accounts, leveraging the Propeller model and our predictive analytics tool. Looking ahead, I'm eager to engage and reconnect with our clients.
Q: And lastly, tell us more about what you're passionate about.
A: I'm truly passionate about change - change in all facets of the way we see, experience and occupy a workplace. It's inspiring to be a part of the process of translating a client's vision and business aspirations into a reality, all while providing a seamless project delivery experience.
Welcome to the team Stephen and Matthew!