In today’s rapidly evolving corporate landscape, delivering exceptional workplace interiors requires a blend of creativity, sustainability, and AI-driven innovation. At Unispace, our approach is not about evaluating designers but about enhancing client satisfaction through innovative and eco-conscious solutions. Our performance scorecard serves as a strategic framework to assess and enhance how our design and delivery teams contribute to exceptional workplace environments.
Creativity: A Catalyst for Business Growth
Creativity in workplace design is not just about aesthetics; it is a key driver of business success. Unispace's global workplace insights report show that innovative design can lead to a 15-20% increase in employee productivity and a 25% reduction in absenteeism due to improved well-being. By setting a benchmark client satisfaction score of 4.5 out of 5, Unispace aims to foster environments that not only inspire but also retain high-value clients. Organizations that meet this benchmark have seen at least a 30% increase in client retention and a 40% boost in client referrals.
Our design philosophy goes beyond aesthetics—it ensures that spaces are future-proofed for hybrid work models, scalability, and cost efficiency. By embracing cutting-edge design methodologies, we enable businesses to thrive in an ever-changing workplace landscape.
HP Gurgaon utilizes cutting-edge experiential design to foster employee engagement. The versatile space can seamlessly transform from an intimate product launch area to a large-scale town hall meeting venue, accommodating dynamic corporate events with ease
Sustainability and Innovation: A Synergistic Approach
One of the key challenges in workplace interiors is balancing sustainability with modern design trends. Rather than viewing sustainability as a constraint, we integrate it seamlessly into our design strategies. For instance, modular furniture made from recycled materials not only meets environmental goals but also enhances workplace flexibility.
Our scorecard incorporates a 70% trend integration target while maintaining a minimum of 65% sustainable design compliance. This ensures that workplace environments are both contemporary and eco-friendly. Elements like biophilic design, natural lighting, and energy-efficient materials play a crucial role in creating holistic workspaces that prioritize well-being and environmental responsibility. Additionally, utilizing virtual reality (VR) technology to allow clients to walk through sustainable office designs is a key performance indicator (KPI), ensuring that clients can fully experience and visualize the impact of sustainable choices.
VaynerMedia in Singapore leads the way in sustainability by using recyclable and reusable materials to shape a greener future
Enhancing Client Satisfaction & Retention
Client satisfaction is at the core of Unispace’s approach. By prioritizing innovation, we aim to achieve and maintain a 4.5/5 satisfaction rating, directly influencing client retention and referrals. Companies that achieve this standard have seen a 30% increase in repeat business and a 40% growth in client recommendations. A well-designed workspace is not just a physical asset but a strategic investment in business success.
Our performance scorecard is key to ensuring client satisfaction and retention, with Takeda being one of our valued global clients
Driving Excellence Through Measurable Impact
The Unispace performance scorecard is not just a tool for internal assessment—it is a commitment to delivering value-driven solutions for our clients. By prioritizing creativity, sustainability, adaptability, and client satisfaction, we empower businesses to create workspaces that inspire innovation and enhance operational efficiency.
As workplace expectations continue to evolve, Unispace remains at the forefront of designing environments that not only meet but exceed client expectations. Our strategy-driven approach ensures that every project is aligned with business objectives, fostering a culture of excellence and long-term success.
About Swatasiddha Majumdar, Principal, Strategy, India
Swatasiddha Majumdar is the Principal, Strategy at Unispace India, a global design and build firm that specializes in workplace strategy, design, project management, and construction. With over two decades of professional experience, Swatasiddha leads the strategic initiatives at Unispace, where he focuses on architecture, workplace strategy, and project integration management.
He holds a Bachelor of Architecture & Planning from the Indian Institute of Technology, Roorkee (1996-2001) & Postgraduate in Advanced Programme in Product Marketing from Indian Institute of Management, Calcutta.
Follow Swatasiddha Majumdar on LinkedIn.
