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Meet our new service excellence expert, Mike Gull

Mike Gull joins Unispace to expand our delivery offering and further strengthen an industry-leading experience that really wows our clients.

At Unispace, we pride ourselves with world-class delivery excellence as part of our unique methodology. By seamlessly blending strategy, design and delivery under one roof, our team can keep a close eye on project detail to produce exceptional results every time.

We recently welcomed Mike to Unispace in the role of Service Excellence Principal, based in Zurich, Switzerland. Mike has a well-established career in the construction and leasing sector, which has seen him lead international projects with globally recognised brands, including Swedish retail giant H&M.

“While I have extensive expertise in the retail sector, working with a talented team of workplace specialists is an exciting new opportunity for me. I’m looking forward to identifying ways we can improve the flow between Unispace’s unique Think Create Make methodology to further develop service excellence in alignment with business priorities”, said Mike.

Solution-focused and outcome driven, Mike is a strategic hire who will be integral in ensuring Unispace remains in a strong position as the industry bounces back from the coronavirus pandemic. Mike will be rigorously assessing Unispace construction, supply chain and distribution processes and making recommendations to enhance our client journey, to ultimately maximise the success of the business.

Across the globe, we have multiple delivery teams that keep to our high standards. As a business, we strive to take the risk and hassle out of workplace construction, delivering workplace projects with attention to detail, care and make sure to always keep our client’s front of mind.

Global Director of Delivery, Ryan Caffyn-Parsons comments on Mike’s recent appointment, "We’re really excited to welcome Mike to the team, where he’ll be diving into all aspects of the Unispace client experience. A happy client is the ultimate proof of success because it means we’ve delivered on our promise. Mike and his team will sweat the details, leaving our clients to enjoy the ultimate Delivery Excellence experience."

To find out more about our approach to workplace delivery, click here